Call Recording Solutions
Did you know?
The Financial Services Authority(FSA) recently published new rules requiring firms to record telephone conversations and other electronic communications to help
deter and detect market abuse in the UK.
From March 2009, firms will have to record all telephone conversations and electronic communications relating to client orders and the conclusion of transactions in
the equity, bond and derivatives markets.
The FSA consulted on the taping rule last year. In response to the comments received, the FSA conducted a further review of the cost-benefit analysis and discussed
with the industry the scope and practicalities of the new rules.
The Original proposals change significantly following this work. The retention period for recorded calls and communications had been reduced from 3 years to
6 months. Mobile phone conversations have been exempted from the taping rules but will be reviewed in 18 months time. In addition, discretionary investment
managers will not be required to record telephone conversations and electronic communications with firms that are subject to taping rules.
CVS are able to offer a no obligation quote, for the supply and installation of mandatory call recording solutions no matter what size your business or which internal
telephony system you currently have in place. If you are a one man band or indeed a multi site organisation, we are confident we can offer you a solution that
fits, and as important sits within budget.
Call Recording Products from ADAPTIVE
Adaptive Call Recorder - The Adaptive Call Recorder records all telephone calls that are made and received on ISDN telephone lines. Recordings are stored on a
central PC and can be searched for and replayed. The functionality of the recorder depends on the software level chosen.
Call Recording Products from OAK Telecom
Provoice - ProVoice is for every type of enterprise, institute or organisation needing a facility to record, store and monitor voice telephone calls. ProVoice is the most
feature rich voice recording and Monitoring solution available on the market.
Provoice DX4 - The DX range provides cost effective call recording for analogue or digital extensions, IDSN2 and ISDN30. With the ProVoice DX4 call recording has
never been simpler. Can you really afford not to.
http://www.mtvtelecom.co.uk/downloads/provoicedx4.pdf
Provoice DX8 - The ProVoice DX8 Digital Voice Recorder makes all the benefits of professional, centralised call recording available and affordable to ALL organisations.
With the ProVoice DX8 Call Recording has never been simpler.
Provoice DX30 - The ProVoice DX30 offers blanket recording for any business with a Primary Rate (ISDN30) connection at an affordable price offering complete
protection for all your telephony based activity.
Please visit the Downloads page for full OAK product information
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